
Chloezhao
About Company
Primary Services
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Food delivery — focusing especially on Asian cuisines and local restaurants. fantuan.ca+2businesspresscanada.com+2
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Grocery & convenience delivery — fresh produce, daily essentials, snacks, etc. (through “TT Mart” or similar in‑app grocery/convenience store offerings) fantuan.ca+1
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Errands & daily‑life services — parcel delivery, convenience tasks, errands for users who don’t have time. fantuan.ca+1
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Pickup / self‑pickup option — users can opt to pick up orders themselves (to save on delivery fees / tips). fantuan.ca+2down.fantuan.ca+2
Reach & Scale
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Fantuan operates in major cities across Canada, the United States, Australia and the UK. fantuan.ca+2Newswire+2
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The company partners with a large number of merchants/restaurants, offers many payment methods (Visa, Mastercard, Debit, Alipay, WeChat Pay, cash — depending on region) fantuan.ca+1
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According to its own site: “over 20,000 merchants” and a wide user base. fantuan.ca+2businesspresscanada.com+2
Key Milestones & Recent Developments
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2016: First expansion beyond Vancouver — launched in Toronto, Canada. fantuan.ca+1
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2019: Entered the U.S. market (started with Seattle), then expanded to other U.S. cities with significant Asian/immigrant populations. Wikipedia+2businesspresscanada.com+2
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2021: Launched the English-language version of the app (originally Chinese‑language) to serve a broader user base. GlobeNewswire+2Daily Hive+2
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2022: Expanded to Australia and the UK. Newswire+2GlobeNewswire+2
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December 2023: Raised US $40 million in Series C funding — a major milestone showing investor confidence and supporting further expansion and diversification. Newswire+2TechCrunch+2
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January 2024: Acquired the delivery‑business of another delivery firm Chowbus — expanding its restaurant network and delivery reach. Newswire+1
Thanks to these moves, Fantuan aims to be more than just a niche delivery app — moving toward a full-fledged, global “lifestyle & community services” platform. businesspresscanada.com+2fantuan.ca+2
Online Presence — Websites & Contact Info
Here are the main links/contact channels publicly listed by Fantuan:
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Official Website / App Portal: https://www.fantuan.ca/ fantuan.ca+1
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Delivery Service Page: https://www.fantuan.ca/delivery/en/ fantuan.ca+1
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Contact / Customer Service (as per public info):
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Email: feedback@fantuan.ca fantuan.ca+1
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Phone (Canada): +1 778‑402‑2900 fantuan.ca+1
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Why Fantuan — What’s Their Edge / Target Users
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Fantuan was built to serve immigrants, students and Asian‑community people abroad — people who miss the familiar flavors from home and often find mainstream apps don’t cater well to Asian cuisine/restaurants. businesspresscanada.com+2EqualOcean+2
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They target restaurants that might not get visibility on major mainstream food‑delivery platforms — giving small or family‑run Asian restaurants a channel to reach customers. businesspresscanada.com+2fantuan.ca+2
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With services beyond food — groceries, convenience, errands — they aim to be a “one‑stop lifestyle platform” for users who want ease and convenience. fantuan.ca+1