
Technical Support Supervisor
Full Time @One Solution Jobs Canada posted 4 days ago in Supervisor Email JobJob Detail
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Job ID 1544
Job Description
Employer: One Solution Consultancy Services
Address: 10180 101 STREET NW suite 3400, Edmonton, AB T5J 3S4
Wages: $36.00/hour
Vacancies: 2 vacancies
Joining: As soon as possible
Employment type: Permanent employment, Full time 35 to 40 hours /week
Employment conditions: Morning, Day
Overview
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
2 years to less than 3 years
On site
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Benefits
Health benefits
Health care plan
Work Setting
Consulting firm
How to apply
By email
onesolutionjobscanada@gmail.com
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent residents of Canada.
- Other candidates with or without a valid Canadian work permit.
To apply for this job vacancy, please send your resume along with a cover letter and a refrence letter from your previous employer to the following email: onesolutionjobscanada@gmail.com
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